🔒 Privacy Policy – Ren Light

Last updated: [30 November 2025]

Ren Light (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit renlight.store or interact with our services.

By using our website, you agree to the terms in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Collected when you register, make a purchase, or contact us:

Name
Email address
Phone number
Shipping address
Billing address (if different)

1.2 Payment Information

Payments are processed securely through third-party providers.
We do not store or have access to your full payment card details.

1.3 Automatically Collected Data

When you use our website, we may collect:

IP address
Browser type
Device information
Pages visited & time spent
Cookies and tracking data

1.4 Communications

If you contact us (email/support form), we may keep the communication logs for customer service purposes.

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Manage your account
Send order updates & transactional emails
Respond to customer support requests
Improve the website and user experience
Provide personalized product recommendations
Prevent fraud and maintain website security

We do not sell your personal information.

3. Cookies & Tracking Technologies

Our website uses cookies to:

Keep your shopping cart active
Remember your preferences
Improve performance & loading speed (including cache systems)
Monitor website analytics
Tailor product suggestions

You can control cookies through your browser settings.

4. Sharing Your Information

We may share data only with trusted third parties, including:

Payment gateways (for secure payments)
Shipping/courier services
Website hosting provider
Analytics and anti-fraud tools
Email or marketing service providers

All third parties are required to protect your information.

We do not sell or rent your data to anyone.

5. Data Protection & Security

We implement technical and organizational security measures to protect your data, including:

Secure hosting
SSL encryption
Access controls
Regular monitoring and updates

While we do our best to protect your data, no system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion
Opt out of marketing communications
Disable cookies
Close your account

You can contact us anytime at:
📧 support@renlight.store

7. Retention of Data

We retain your information only as long as needed for:

Legal requirements
Order processing
Customer support
Accounting and tax obligations

8. Children’s Privacy

Our website is not intended for individuals under 13.
We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 support@renlight.store
🌐 renlight.store